Frequently Asked Questions

Last updated: November 23, 2025

Find answers to the most common questions about our wholesale program. Can't find what you're looking for? Contact our team.

Account & Application

Orders & Payment

Shipping & Delivery

Returns & Support

Still Have Questions?

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Account & Application

How do I apply for a wholesale account?

How long does approval take?

What are the requirements to qualify?

What benefits do wholesale customers receive?

Who qualifies for a wholesale account?

Orders & Payment

What is the minimum order amount?

What payment methods do you accept?

Do you offer payment terms (Net 30)?

Can I change or cancel my order after placing it?

How do I access invoices and order history?

Shipping & Delivery

What are your shipping costs?

How long does delivery take?

Do you ship internationally?

Can I track my order?

Returns & Support

What is your return policy?

What if my order arrives damaged?

How do I contact customer support?

Still Have Questions?

Account & Application

How do I apply for a wholesale account?

How long does approval take?

What are the requirements to qualify?

What benefits do wholesale customers receive?

Who qualifies for a wholesale account?

Orders & Payment

What is the minimum order amount?

What payment methods do you accept?

Do you offer payment terms (Net 30)?

Can I change or cancel my order after placing it?

How do I access invoices and order history?

Shipping & Delivery

What are your shipping costs?

How long does delivery take?

Do you ship internationally?

Can I track my order?

Returns & Support

What is your return policy?

What if my order arrives damaged?

How do I contact customer support?

Still Have Questions?